You have the menu. You’ve used Mealeez to check every ingredient and you know exactly what should be safe to order.
But as you walk through the door, a new set of questions begins. It’s the human element—the things an app can’t see. Did the staff seem knowledgeable? Was the environment clean and conscious of cross-contamination? Did your order arrive correctly?
We know that true confidence in dining out goes beyond the menu. That’s why we’re launching our most significant community-powered safety feature yet: the Location Safety Score (LSS).
From Data to Trust: Powered by the Community
For years, we’ve provided the menu data. Now, you provide the trust.
The Location Safety Score (LSS) is a live, real-world rating for each specific restaurant location, based entirely on safety checks submitted by Mealeez members like you. It’s designed to give you an at-a-glance understanding of a location’s real-world performance on the three factors that matter most:
- Staff Knowledge: How well the team understood and handled allergy requests.
- Hygiene & Prep: The perceived cleanliness and care taken to avoid cross-contamination.
- Order Accuracy: Whether the final meal was delivered correctly and safely.
When you browse restaurants, you’ll now see a clear, color-coded badge next to locations that have been vetted by the community, giving you an instant signal of trust.
Tapping into a review reveals the full story, showing you exactly how users rated each of the three safety pillars. You’re no longer just guessing; you’re making a decision based on the shared, recent experiences of the allergy community.
But what truly sets the Location Safety Score apart is its focus on relevance. A glowing review from 2022 is irrelevant if the head chef changed last week. In the world of food allergies, outdated information isn’t just unhelpful—it’s a risk. That’s why the LSS is a living, dynamic rating based only on Safety Checks from the last six months. This ensures the score you see reflects the restaurant’s current practices and staff, giving you a relevant, up-to-date picture of its safety.
It’s important to note what this score isn’t. It doesn’t measure how tasty the food was or if there was a vegan option available. The Location Safety Score has one purpose: to reflect how safely and confidently the community feels you can dine there. In the world of food allergies, that’s the only review that truly matters.
Your First Mission: Rate Your Last Visit
This feature is only as powerful as the community behind it, and that starts with you. Your experience—good or bad—is an invaluable piece of safety information for someone else.
We have one simple request: help us build this safety network by rating the last place you visited.
- Update Your App: The LSS is live right now on the Mealeez Android App and our website.
- Find Your Last Meal: Open the app and search for the last chain restaurant you ate at.
- Submit Your Safety Check: Tap the “Rate” icon or the badge on the restaurant’s page. The form takes less than 60 seconds to complete.
That’s it. By sharing your experience, you contribute to a clearer, safer dining landscape for thousands of Mealeez members. You turn your personal knowledge into collective power.
We’ve always told you what you can eat. Now, together, we can finally help each other decide if we should.